Should I tell the customer about a possibly outdated text? Penyiaran jaluran : Heinrich Pesch
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Heinrich Pesch 
Finland
Local time: 02:43
Ahli (2003)
Bahasa Finland hingga Bahasa Jerman
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I'm working on a text for marketing, and now towards the end in the file there is a buying guide included, probably from an external site. At one instance it says: Updated 2008. So its completely out of date (electronics).
Do you thing I should tell the customer about it or just keep my mouth shut?
| | | | Jennifer Forbes
Local time: 00:43
Bahasa Perancis hingga Bahasa Inggeris
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Untuk memperingati
I think I'd point out to the client that the buying guide appears to be 10 years out of date and then say that of course you'll translate it if the client is happy with that.
Also, it occurs to me that perhaps "updated 2008" could be a typo for "updated 2018".
| | | | Agata Rybacka
Poland
Local time: 01:43
Bahasa Inggeris hingga Bahasa Poland
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It all depends on if the client is the source (author) or the target audience of the document. Generally, I would assume that the client is aware of the contents of the document and I would assume an unbiased approach.
Good luck!
| | | | Sheila Wilson
Sepanyol
Local time: 00:43
Ahli (2007)
Bahasa Inggeris
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If you mention it, the worst that can happen is that you waste five minutes of the client's time, and the best result is that you have a very hapy client who is very thankful to have chosen such a diligent business partner.
If you don't mention it, the worst scenario could mean that you spend a lot of time translating something that the client didn't want translated. Okay, it wasn't your fault, but the client isn't going to be happy about wasting money. Even if they're fair about it... See more If you mention it, the worst that can happen is that you waste five minutes of the client's time, and the best result is that you have a very hapy client who is very thankful to have chosen such a diligent business partner.
If you don't mention it, the worst scenario could mean that you spend a lot of time translating something that the client didn't want translated. Okay, it wasn't your fault, but the client isn't going to be happy about wasting money. Even if they're fair about it and pay, the incident will still leave its mark. In the best case scenario, of course, they'll never know you even paused to consider the possibility but just got on with your work. ▲ Collapse
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Tom in London
United Kingdom
Local time: 00:43
Ahli (2008)
Bahasa Itali hingga Bahasa Inggeris
Heinrich Pesch wrote:
I'm working on a text for marketing, and now towards the end in the file there is a buying guide included, probably from an external site. At one instance it says: Updated 2008. So its completely out of date (electronics).
Do you thing I should tell the customer about it or just keep my mouth shut?
I can think of many reasons why even though it's out of date, your client needs that 2008 document to be translated.
| | | | Ricki Farn
Jerman
Local time: 01:43
Bahasa Inggeris hingga Bahasa Jerman
I always let my clients know whatever grabs my attention while translating, and an outdated text/reference is certainly one of these things.
As Sheila said, there's a certain probability they will find this information useful. Why waste a nonzero probability?
| | | | Heinrich Pesch
Finland
Local time: 02:43
Ahli (2003)
Bahasa Finland hingga Bahasa Jerman
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TOPIC STARTER | Thank you all for your opinion. | Oct 29, 2018 |
I had finished the file this morning when the PM inquired why I had not sent the translation last Friday. She had told me deadline was tomorrow Tuesday, no mentioning of any other date. So I send the file off to her, all translated. It was for a flat rate, so I just let it as it was. Probably someone down the row will find out that part of it is about 10 years old television sets.
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