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Cloud services still expired after renewing and activating licence
Thread poster: Serena Marangoni
Serena Marangoni
Serena Marangoni  Identity Verified
Italy
Local time: 01:36
English to Italian
+ ...
Jun 24, 2023

I've used Trados with a subscription in the past, but I've just bought a perpetual licence. I activated it and can work on my computer but when I try to access MT or cloud services it shows my old subscription and tells me that it expired. I have an urgent project to turn in, do I need to wait for it to be updated or is there a way to get it to work faster?

It's been about 30 minutes since I've bought and activated my license.

Thanks.
 
expressisverbis
expressisverbis
Portugal
Local time: 00:36
Member (2015)
English to Portuguese
+ ...
Try to contact Jun 25, 2023

I recommend you to contact the RWS Community:

https://community.rws.com/product-groups/trados-portfolio/f

There is always someone from the staff who can help.
 


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Cloud services still expired after renewing and activating licence







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