Cancelling Geoworx
Penyiaran jaluran : parolagiusta
parolagiusta
parolagiusta
Local time: 00:35
Bahasa Itali hingga Bahasa Inggeris
Sep 3, 2024

I signed up for a free trial of Geoworx when I was having an issue with my usual CAT tool. I did not actually use it and I misplaced my login credentials. I then forgot to cancel it. I keep getting billed for it. I cannot login. It does not recognize my email to reset the password. I cannot send a request without logging in. I cannot reach anyone at the posted number. Does anyone have any idea what I can do to cancel this subscription?

 
WolfgangS
WolfgangS
Perancis
Local time: 00:35
Bahasa Inggeris hingga Bahasa Jerman
+ ...
Your bank? Sep 5, 2024

parolagiusta wrote:

I signed up for a free trial of Geoworx when I was having an issue with my usual CAT tool. I did not actually use it and I misplaced my login credentials. I then forgot to cancel it. I keep getting billed for it. I cannot login. It does not recognize my email to reset the password. I cannot send a request without logging in. I cannot reach anyone at the posted number. Does anyone have any idea what I can do to cancel this subscription?


Ask your bank to stop payments?


 
Lieven Malaise
Lieven Malaise  Identity Verified
Belgium
Local time: 00:35
Ahli (2020)
Bahasa Perancis hingga Bahasa Belanda
+ ...
Geoworx? Sep 5, 2024

Is that even a CAT tool? I tried to Google it and the only hit I got was your post in this forum.

 
neilmac
neilmac
Sepanyol
Local time: 00:35
Bahasa Sepanyol hingga Bahasa Inggeris
+ ...
All things to all men/women (etc,) Sep 12, 2024

Lieven Malaise wrote:

Is that even a CAT tool? I tried to Google it and the only hit I got was your post in this forum.


I googled it and got about 2,340 results. It appears variously as a consultancy and other things, for example: "GeoWorx Sync is a powerful tool for synchronizing data that is shared by multiple Enterprise Systems."
Apart from that, I don't see anything to lead me to think that it would be a CAT tool for translation work.


 
Lieven Malaise
Lieven Malaise  Identity Verified
Belgium
Local time: 00:35
Ahli (2020)
Bahasa Perancis hingga Bahasa Belanda
+ ...
Clarification Sep 12, 2024

neilmac wrote:
I googled it and got about 2,340 results.


Yes, I've got those too. I meant that I only got one hit in the context of a CAT tool, the poster's own post.


 
Georgi Kovachev
Georgi Kovachev  Identity Verified
Bulgaria
Local time: 01:35
Ahli (2010)
Bahasa Inggeris hingga Bahasa Bulgaria
+ ...
GeoWorkz? Sep 19, 2024

I believe the OP meant GeoWorkz. Since nobody has responded to your calls, you may use the contact form https://geoworkz.com/Contact to tell them about your problem.
Another option is insufficient funds to be available in your card and they will certainly be after your money.


 


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Cancelling Geoworx







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